SentimentAI
Monitor sentiment, understand emotions, and make informed decisions with generative AI-powered sentiment analysis.
Sentiment analysis helps businesses understand the emotions behind customer feedback, social media interactions, and market trends at a granular level, allowing for improved customer service and personalized engagement.
SentimentAI is a generative AI-powered sentiment analysis solution that allows businesses to unlock valuable insights that drive growth, improve customer loyalty, and identify emerging trends. SentimentAI is more accurate and effective than traditional solutions, helping you adapt to market demands and customer needs effortlessly through intuitive, natural language search, query, and interaction with your data.
Features
Generative AI Capabilities
Beyond just sentiment, our generative AI solution provides comprehensive insights, revealing deeper emotional cues, emerging trends, and actionable intelligence.
Interactive and Scheduled Modes
Utilize SentimentAI in interactive mode for immediate insights or process data from various sources like social media, customer surveys, and more on a scheduled frequency.
Real-time Analysis
Gain insights instantly with real-time processing, allowing you to react promptly to changes in sentiment across various channels.
Multilingual Support
Break language barriers with comprehensive multilingual support, enabling sentiment analysis in several languages.
Data Visualization
Tailor your insights with advanced data visualizations in any tool of your choice, offering a clear and concise view of sentiment trends and patterns relevant to your business.
Sentiment Trend Analysis
Track sentiment over time with trend analysis, helping you understand long-term shifts and patterns in customer emotions and opinions.
Seamless Integration
Easily integrate SentimentAI with your existing ERP, CRM, social media, and other business intelligence tools through robust APIs.
Benefits
Enhanced Customer Insights
Understand your customers’ emotions and feedback at a granular level, enabling you to tailor your products, services, and communication strategies effectively.
Proactive Reputation Management
Monitor and manage your brand’s reputation in real-time, addressing potential issues before they escalate into crises.
Data-Driven Decision Making
Make informed decisions based on accurate and comprehensive sentiment data, improving business outcomes and customer satisfaction.
Improved Customer Engagement
Enhance customer engagement by responding to feedback and trends in a timely and personalized manner, fostering loyalty and trust.
Operational Efficiency
Streamline your sentiment analysis processes with automation and real-time insights, reducing manual effort and increasing productivity.
Competitive Edge
Stay ahead of the competition by understanding market sentiment and adapting your strategies quickly to meet changing customer expectations.
Key Differentiators
Leverage the latest generative AI technology, even with legacy ERPs like Oracle EBS that lack built-in support for such solutions. Unlike traditional chatbots, we offer seamless integration with multiple enterprise systems, providing a comprehensive solution for information retrieval.
Powered by Generative AI
Unlike traditional sentiment analysis tools, SentimentAI uses Llama 3 to provide a deeper and more nuanced understanding of language, context, and sentiment, leading to more accurate and insightful results.
Comprehensive Multilingual Capability
Our extensive support for multiple languages sets SentimentAI apart, allowing businesses to operate globally without language constraints.
Customizable and Scalable
SentimentAI offers unparalleled flexibility with customizable features and scalable solutions that grow with your business needs, ensuring long-term value and adaptability.
User-Friendly Interface
Designed with the end-user in mind, SentimentAI’s intuitive interface makes it easy for anyone to access and interpret sentiment data without the need for specialized knowledge.
Regulatory Compliance
SentimentAI adheres to industry standards and regulations with built-in compliance features, providing peace of mind and reducing legal risks.
Continuous Improvement
Our AI models continuously learn and improve from new data, ensuring SentimentAI delivers the most up-to-date and relevant insights.
Dedicated Support
Benefit from our dedicated customer support team, ready to assist you with any questions or customization needs, ensuring you get the most out of SentimentAI.
ITC Approach
We don’t force you into pre-packaged contracts. Instead, we work with you to build a solution for today and a roadmap for tomorrow, while understanding your pain points and recommend the best path forward.
Whether it’s concerns around compliance issues, sensitive data or simply a need for stability, our well-defined methodology for documenting and transitioning services provides transparent and reliable delivery every time.
Right-Shore
Customers can combine resources from our onshore, offshore and nearshore delivery centers.
Efficiency-Gains
Get the most from your managed services. We rollover unused subscription support hours to the next month.
Business Continuity
IT Convergence retains a highly-skilled consultant staff with low attrition rates, providing you best experience.
Center of Excellence
Help ensure compliance and process adherence through rigorous documentation.