The Largest Fast-food Franchise in LATAM
Challenge
Reconfigure previously deployed solutions, which didn’t follow best practices. The code was insecure, there was no unique architecture and there were no audit track records.
The governance policy rules had to mitigate strategic and operational risk without becoming an obstacle or deterrent to business users initiatives.
Solution
Defined governance rules for all the processes related to the project implementation including methodology, standards, audit requirements, escalation, infrastructure, software license optimization, security, version control, and more.
Implemented automation for the IT department to have control of the RPA layer.
Applied fixes and best practices to the deployed automation solutions to make them compliant with the new policies.
Unified the architecture across the company.
Defined a Center of Excellence (COE) to support the company on automation matters.
Results
- Defined +40 rules divided by area (Security, Infrastructure, Audit, Development Standards, Infrastructure, and Center of Excellence) to implement the solution across the company at a regional level with the security segregation required.