Oracle EBS Assessment with ERP and Cloud Roadmap

Challenge

The client was running a legacy version of Oracle E-Business Suite and needed to optimize inefficient processes. They also wanted to enhance EBS reporting capabilities.

Assessment Objectives

• Business Agility – Move towards standard business processes
• Reporting and Intelligence – Improve information visibility
• End User Experience – Enhance UX via efficiency and modernization
• System Stability – Ensure that processes complete as expected
• Maintainability / Upgradability – Minimize customizations, sustain system and patch levels
• Future State – Future state roadmap for Oracle EBS and Oracle Cloud

Solution

4-Phase Assessment Approach

• Plan – ITC scheduled workshops, identified relevant teams and reviewed the documentation
• Analyze – ITC conducted workshops and interviews with the client’s team and analyzed the strategic approach
• Document and Review – ITC developed initial deliverables and reviewed the preliminary findings
• Present and Deliver – ITC presented the findings and deliverables to the client’s executive team

Key Findings

• The core Oracle HR structure required a redesign as all their HCM processes were inefficient
• Manual finance processes were negatively impacting finance efficiency
• Inefficient project profitability reporting was affecting the ability to support and integrate future businesses
• Lack of an enterprise reporting solution and no real-time reporting capability
• Opportunity to improve processes in Procure to Pay, Order to Cash and Field Service

Recommendations

• Upgrade all Oracle EBS modules except HCM to the latest on-premises version
• Re-engineer key processes according to Oracle best practices and remove inefficient processes
• Re-implement HCM in Oracle’s Cloud version
• Execute data cleansing to fix data errors and duplicates
• Implement an enterprise data warehouse and enhanced reporting for EBS