Global Business Process Outsourcing Company Prepares with IT Convergence Assessment
Challenge
- Analyze whether to upgrade or reimplement their integrated suite of solutions.
- Perform an estimate of the hours, costs, and skills needed to move to a newer version of their integrated suite of solutions.
- Improve reporting capabilities.
Solution
- IT Convergence performed an assessment for the client to educate the company on the key benefits of more accurate reporting, optimized travel, expense management and compliance issues.
- With the help of IT Convergence, the client identified the benefits they would deliver and gain by upgrading their environment.
- IT Convergence delivered Delta training to the client, giving the company a strategic roadmap to their new solution.
- IT Convergence performed consulting services, which included generating project management plans and conducting an assessment of finance and human capital.
Results
- Identified areas of greatest potential benefit from an environment upgrade.
- Understood improvement areas within its integrated suite of solutions.
- Developed a plan to minimize ongoing costs.