Facility Services and Solutions Company Optimized Operations and Unlocked Innovation Potential by Migrating From JD Edwards To Oracle Cloud
Challenge
- Conducting the implementation of an Oracle Solution bringing combined information from multiple JD Edwards instances
- Designing a consolidated model for all operating units expected to start working with new process models
- Completing complex testing cycles including Oracle and external system users
- Defining the new architecture of existing and new developments and working jointly with an external development organization
Solution
- Leveraging our proven track record with the TEVA Program Reference and a team of dedicated Oracle Consultants, ITC established credibility and provided the necessary functional and technical knowledge throughout the project.
- ITC assisted the customer in refining the project scope and designing a customized solution that aligned with the client’s specific business needs.
- ITC's team provided expert support for integrating systems with the new Oracle Cloud environment, guaranteeing smooth data flow and functionality.
- To guarantee data integrity and minimize disruption during go-live, ITC conducted a comprehensive testing process with six conversion cycles, exceeding industry best practices for data migration accuracy.
- ITC actively supported the client and Oracle during the audit processes, ensuring compliance with all security and regulatory standards.
Results
- Streamlined Operations: A unified database and integrated functionalities within a single platform streamlined operations, reducing complexity, and improving data accessibility.
- Enhanced Efficiency: Business process automation increased, leading to improvements in overall productivity and allowing employees to focus on higher-value tasks.
- Seamless Collaboration: Improved integration with external systems enabled real-time data exchange with partners, fostering faster collaboration and improved customer service.
- Reduced Costs: Replacing custom developments with standard Oracle Cloud functionality significantly reduced maintenance costs, freeing up resources for strategic initiatives.
- Innovation Engine: With a robust and scalable Oracle Cloud platform in place, the client is now empowered to drive innovation, develop new capabilities, and stay ahead of the competition in a dynamic market.